Gift Vouchers:

Gift vouchers must be printed out first and redeemed in person at the cash desk when ordering. Gift vouchers expire 365 days after the day of purchase and must be used within that time frame. Vouchers cannot be exchanged for cash, and change will not be given if it is exchanged for goods less than its face value. No refunds are available. Gift vouchers cannot be used to purchase further gift vouchers. Gift vouchers cannot be redeemed retrospectively. Only before ordering.

Reservations:

Please be aware that we are unable to take reservations, except for functions, buffets and events like Valentine’s, Mother’s Day or Christmas etc.

Deposits:

For group bookings (8 or more), you will be required to secure your reservation by paying a deposit £5 per person. The deposit will be deducted from your final bill. However, please be aware that if you fail to cancel your booking or to inform the restaurant of the reduced number in attendees at least 48 hours prior to the reservation, the deposit will become non-refundable and we reserve the right to retain £5 for every person that is a ‘no show’. For example, if 10 people book, and pay a £50 deposit, but only 9 people attend. £45 will be deducted from the total bill.

Parties:

Party organisers please be aware that you are responsible for the payment of your bill in full. We do not split bills for parties larger than 8 people. The amount paid as a deposit will be deducted from the total of the final bill. We do accept multiple payments from the final bill but only if the party organiser is present.

Time at Table:

Please note: Your booking ensures that a table will be available to you for a maximum of 2 hours and 15 minutes during our busy times.

Food Allergies and Intolerances:

Please speak to our staff about the ingredients in your meal, when making your order. Our menu descriptions do not list all of the ingredients included in the dish. An information pack is available listing all the allergens, please ask your waiter. We cannot guarantee allergen-free food due to the presence of the allergens on the premises. Special Gluten-free and Dairy-free dishes are available, please ask your waiter. No exchanges or refunds can be given once your meal has been ordered.

Availability and Changes:

Due to market conditions beyond our control, dishes and prices may need to change from time to time. All dishes are subject to availability and we reserve the right to remove or amend any dishes or prices without prior notice.

Tips:

All cash tips go straight to your waiter. For credit card & service charge tips, a small charge of 10% is deducted to cover the costs of getting these taxed & paid to each individual.

Amendments:

Any amendments will incur extra chargesand are subject to managements discretion.